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See below for shipping times and costs.
Each of our lovely pieces is personally produced just for you, therefore a minimum of 14 days for your order +
time for shipping is needed. In the event the process takes longer, customers will be informed.
(Shipping time varies on customer location).
SHIPPING TIMES
Germany
5–10 business days.
EU
3–7 business days.
International
30–60 business days.
SHIPPING COSTS
General
Final shipping charges will be calculated and displayed at checkout – rates may vary according to destination and weight of the package.
Germany
starts at 9€ (UPS or DHL)
EU
starts at 15€ (UPS or DHL)
International
starts at 25€ (UPS or DHL)
Note: Your order may be subject to import sales taxes, customs duties, and handling charges.
The responsibility for any banking charges that may be incurred for international orders
lies with the customer and not Modern Culture of Tomorrow.
In the case of a return: customs duties, import sales taxes, and handling charges cannot be refunded.
For further information or questions, please email us at info@moderncultureoftomorrow.com.
RETURN POLICY
To return a product, please reach out to our customer support via info@moderncultureoftomorrow.com.
ALL returns must be registered via e-mail!
Any item purchased from moderncultureoftomorrow.com can be returned within 14 days of its delivery date:
if the product is in its original condition, including tags and packaging.
Worn, used, altered, or damaged products will not be accepted.
Due to the intimate nature of socks, underwear, swimwear, tights and lingerie,
these products are ineligible for a refund for hygienic reasons.
Gift cards are also non-refundable.
Return Shipping
Customers are allowed to use the carrier of their choosing, but are required to keep all proof of dispatch,
until they receive verification of the arrival in our warehouse.
Customers are responsible for paying the shipping costs of returning an item,
and Modern Culture of Tomorrow is not liable for any loss, damage or theft associated with the return shipping.
Refunds (if applicable)
After our inspection to ensure our return conditions are met, we will notify you via email of the approval or rejection of your refund.
Approved returns will be refunded within 14 working days and credited back to the original form of payment.
Late or missing refunds (if applicable)
Please note that your item return may be affected during peak seasons (e.g. holidays and new releases).
It may take some time before your refund is shown in your statement.
If you haven’t received your refund, check with your bank account provider first,
then contact us at info@moderncultureoftomorrow.com if the refund is still not received.
Exchanges
Due to the nature of our company, we can’t offer exchanges. However, if you would like to purchase a different size/item:
Please wait until you received your refund, then place a new order.
Payment methods:
moderncultureoftomorrow.com accepts the following payment methods:
Credit card/ debit card
Apple Pay/ Google Pay
PayPal
Direct bank transfer
If you have any further questions, please email us at info@moderncultureoftomorrow.com.